Lift Owner’s Guide — Ask for a clearer repair quote
Replace the square brackets before sending.

Subject: Clarification of repair quote [number] — [building / lift reference]

Before we make a decision, please clarify:

1. Which fault or report finding does this work address, and what evidence supports the recommendation?
2. Are there restrictions on use or a required completion date? Please identify who set these and the relevant report or written advice.
3. What parts and work are included? What is excluded or still uncertain?
4. What is already covered by our maintenance agreement, and what is being charged separately?
5. What is the total price, including the VAT position, access costs, testing and other known charges? How will any extra work be approved?
6. What are the parts lead time, earliest attendance and expected time out of service?
7. What completion records, warranty and any further examination or checks are included?

Please identify any unanswered points and provide an updated written quote where the scope or price changes.

This request is not an instruction to proceed and does not extend any safety deadline. Please flag urgent matters immediately to [responsible contact].