Lift Owner’s Guide — Request missing lift records
Replace the square brackets before sending.

Subject: Lift records request — [building / lift reference]

I am updating the records for [building and lift reference]. Please send the following missing documents:

[List the documents needed. Include the latest thorough examination report and any scheme, recent service records, current maintenance agreement, open defect actions and available operating information as relevant.]

Please confirm which lift each document covers, its date or version, and whether any later version exists. Please include attachments and any written instructions about restrictions on use or outstanding deadlines.

If you do not hold a document, please tell me who may have it. If it cannot be supplied, please explain the gap and the next step needed to resolve it.

Please respond by [follow-up date]. This is a records request; it does not change any existing deadline or instruction about use of the lift.

Our contact for follow-up is [name / contact details].