About the Guide

A little clarity for
a big responsibility.

For property managers, landlords, building owners and facilities teams who need practical answers about looking after a lift.

Built around the questions you actually have

Which report should I have? What does this contract include? Who needs an update when the lift stops? Lift Owner’s Guide brings those everyday management questions together in one place.

The aim is to help you understand the issue, gather the right information and have a more useful conversation with the people responsible for your equipment.

What this Guide covers

The focus is everyday management of existing passenger lifts in Great Britain. Platform lifts, stairlifts, goods-only equipment and lifts used for firefighting or evacuation need their own equipment-specific arrangements. This Guide is not a design manual, rescue procedure or complete fire-safety plan.

How the content is put together

Regulatory explainers link to primary sources, principally the Health and Safety Executive. Practical checklists and comparison tools organise common management tasks. They do not inspect equipment, diagnose faults or certify compliance.

Source links carry a checked date. That date records the editorial source check; it is not an approval or endorsement by HSE. The Guide is a general starting point. Requirements and suitable arrangements depend on the equipment, the building and how it is used.

About service-provider references

A provider link can illustrate a service offering or regional example. It is not a comparison of the market, an accreditation or a guarantee. Check service coverage and the written terms for your building before making a decision.

Where the regulatory guidance applies

HSE regulates health and safety in Great Britain. The regulatory notes here focus on England, Scotland and Wales. Check the appropriate local requirements for Northern Ireland or any other jurisdiction.

Use the Guide safely

Leave technical work, restricted access, rescue and safety decisions to people competent and authorised for the task. Follow your building’s emergency arrangements. Seek advice specific to your building when you are unsure.

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